Job Vacancy: Customer Service & Dispatch Officer
We are hiring a Customer Service & Dispatch Officer to join our food delivery operations team.
Responsibilities:
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Confirm and process customer orders
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Coordinate and dispatch riders for deliveries
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Handle incoming customer calls and provide support
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Track deliveries and resolve order issues
Maintain communication with customers and riders
Requirements:
Strong communication and interpersonal skills
Ability to multitask and work under pressure
Basic computer literacy (Microsoft Office / delivery apps)
Experience in customer service or dispatch is an advantage
Willingness to work flexible shifts, including weekends
What We Offer:
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Competitive salary
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Supportive work environment
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Growth opportunities